State Bank of India Alerts Customers on New Fraud Scheme
Recently, the State Bank of India warned customers about a new fraud scheme involving imposters pretending to be officials from the Central Bureau of Investigation (CBI) or the Income Tax Department.

Recently, the State Bank of India warned customers about a new fraud scheme involving imposters pretending to be officials from the Central Bureau of Investigation (CBI) or the Income Tax Department. These fraudsters threaten victims with legal action and heavy fines to extort money.

How the Fraud Works:

  1. Fake Call Initiation: The imposter contacts victims, often using video calls, and presents convincing false information about personal data like KYC numbers or property details to gain trust.
  2. Instilling Fear: Once the victim is convinced, the fraudster claims that the victim has legal troubles, such as tax evasion, inciting panic and fear, which they exploit to request sensitive information.
  3. Escape Route Offered: The fraudsters offer a way out by demanding a bribe to resolve these supposed legal issues, promising that any money paid will be refunded after the investigation.

Key Points to Stay Safe:

  • Verify the Source: Always confirm the identity of callers asking for personal details.
  • Don’t Share Personal Information: Avoid giving out sensitive information to unexpected contacts.
  • Be Skeptical of Threats: Legitimate organizations communicate through official channels and will not rush you.
  • Report Suspicious Activity: Inform your bank and local authorities if you encounter suspicious messages.
  • Use Security Features: Activate two-factor authentication and utilize strong passwords for your accounts.

We take all necessary measures to keep you and your information protected.

Mobile Security

Smart Phone and app-based services are now being used increasingly to conduct banking transactions through your mobile devices. While this is extremely convenient, you need to follow the best practices mentioned below in the use of mobile phones while doing financial transactions.

Best Practices for Safe Usage of Mobile Phones:

  • Strong passwords/biometric permission should be enabled on your phone.
  • Keep your SIM card locked with a PIN to avoid misuse. In case of loss or theft of the mobile device; contact your service provider to block the SIM card immediately.
  • Your bank account number or PIN should never be stored on the mobile phone.
  • Get an anti-virus software installed on your mobile and keep it updated.
  • Regularly monitor the permissions of critical apps installed in your mobile phones and keep a track of unnecessary and unused apps.
  • Never use Banking apps on jailbroken or rooted devices.
  • Avoid connecting phones to public wireless networks.
  • Report the loss of your mobile phone to the bank to disable PIN and access to the bank’s account through Mobile Banking app.

Digital Arrest Scam

The National Cyber Crime Reporting Portal (NCRP) has recorded numerous complaints about scams involving cyber criminals posing as officials from Law enforcement Agencies. These scammers use intimidation, blackmail and “Digital House Arrests” to deceive victims.

Overview of the “Digital House Arrest” Scam:

This scam involves fraudsters impersonate Law Enforcement officials and falsely claim to investigate crimes, using digital tools and fake setups to intimidate victims into transferring money to avoid fabricated legal troubles.

How the Scam Works:

  • Scammers use fake police stations and uniforms to appear authentic, making video calls through platforms like Skype, Telegram, or WhatsApp.
  • They falsely claim to have discovered illegal items, such as drugs or fake passports, in a parcel addressed to the victim.
  • Sometimes, they assert that the victim is involved in money laundering and an arrest warrant has been issued.
  • Personal details like Aadhar, PAN, and SIM information are misused to threaten victims with fabricated legal cases and arrests.
  • Victims are forced into sending money to resolve these fictitious issues and may be forced to stay on video calls, experiencing a “digital arrest,” until they transfer money.

Advice to customers :

  • Verify the Caller : Always check the caller’s identity by contacting the relevant law enforcement agency using official contact details published on their official website.
  • Protect Your Information : Do not share personal or financial information over phone or video calls unless you are sure of the caller’s legitimacy.
  • Do Not Send Money : Avoid sending money based on such calls or threats.
  • Report Suspicious Calls : Report any suspicious calls or scams to your local cyber police authorities immediately.
  • Seek Help : Report incidents to the cybercrime helpline number 1930 or visit http://www.cybercrime.gov.in for assistance.