From early ticket purchasers to those waiting until the final moments, many residents of the UAE are eagerly anticipating the inaugural live draw of The UAE Lottery.
On Saturday, December 14, participants and viewers will discover whether the Dh100-million grand prize will be claimed. Keep in mind that a ticket-buyer faces a one-in-8.8-million chance of winning the jackpot.
Since its recent launch, some residents are still getting familiar with The UAE Lottery. Many of the ticket buyers are in a wait-and-see mode, eager to observe how the main ‘Lucky Day‘ draw unfolds.
Here’s a comprehensive guide to the draw, claiming prizes, and potential issues that participants may face:
Where to Watch The UAE Lottery Draw
The first-ever draw for The UAE Lottery will take place at 8:30 PM on Saturday, December 14.
You can watch it live on the gaming platform’s official YouTube channel: https://www.youtube.com/@theuaelottery/streams
Although updates will be posted on their Facebook, Instagram, and X pages, tuning in via YouTube is recommended for the best experience.
Can a Player Change or Cancel a Lottery Ticket?
If you wish to alter your numbers after purchasing a ticket, unfortunately, you cannot make any changes. Once a ticket is bought, it cannot be canceled.
Troubles Logging In?
To purchase tickets, you will need to register, selecting a username (either your phone number or email address) and creating a password.
If you forget your password, click on ‘Forgot password‘ on the login page. If you forget your username, please email support@theuaelottery.ae for assistance.
Remember, once created, your username cannot be changed.
To update your password, click on your profile in the top right corner, navigate to ‘Account Info’, and select ‘Change Password.
What to Do If Your Bank Card is Declined
To participate and purchase tickets, you need to deposit credits into your account, with a Dh50 payment required for each ticket.
When entering your bank card details for payment, there are instances where deposits may fail due to your bank not processing commercial gaming transactions (MCC 7995). If this happens, please contact your bank.
Alternatively, you can opt to pay using PayBy (www.payby.com).
If you are outside of the UAE or in a region where commercial gaming is banned, your transaction is likely to be declined. The same applies if you are in the UAE but in sensitive areas, like a mosque.
How to Know If You’ve Won a Prize
If you have purchased a ticket through your account with The UAE Lottery, you will receive a notification if you win. You’ll need to log in to check detailed prize information.
For the Lucky Day draw, you can find the winning numbers on the website or through The UAE Lottery’s official social media accounts.
How to Claim a Prize
For prizes up to Dh100,000, the amount will be credited directly into the winner’s account.
For cash prizes exceeding Dh100,000, winners must reach out to The UAE Lottery via support@theuaelottery.ae or call 800 2365.
Important: Winners have a 180-day window to claim their prizes; afterwards, the prize will be forfeited.
Those who win significant sums will need to wait roughly 30 days for validation procedures to take place.
When claiming a large prize, participants may need to provide various personal details, including: full name, address, date of birth, gender, email address, phone number, current photo, facial scan or equivalent visual ID for facial recognition, payment details, and proof of eligibility to claim the prize.