Paytm Mall, Snapdeal fined Rs 1 lakh each for selling defective pressure cooker

The Central Consumer Protection Authority (CCPA) has imposed a fine of Rs 1 lakh each on e-commerce company Paytm Mall and Snapdeal.

The CCPA has ordered both the companies to withdraw the goods sold as well as refund the amount paid by the consumers, while imposing a penalty for selling pressure cookers without standard.

The CCPA in two separate orders found Paytm Ecommerce Pvt Ltd (Paytm Mall) and Snapdeal Pvt Ltd guilty of selling defective pressure cookers.

It found that these pressure cookers were not in conformity with Bureau of Indian Standards (BIS) standards and did not comply with the Domestic Pressure Cookers (Quality Control) Order-2020 (QCO).

Paytm Mall had put Pristine and Cuban pressure cookers for sale on its platform even though the product description clearly states that it does not have the ISI mark.

The CCPA, in its order dated March 25, has asked Paytm Mall to inform all consumers of the 39 pressure cookers sold on its platform, to withdraw the pressure cookers and to refund their price to the consumers.

Apart from this, it has been asked to submit its compliance report in this regard within 45 days.