Calls and Messages: Income Tax Department Warning

How to Protect Yourself from Income Tax Scams in India

India, as well as the rest of the world, is witnessing a sharp rise in scam cases and every other day, news reports have some new scam story. Scammers tend to pry on innocent, unsuspecting people and rob them of their hard-earned money in most cases. Now that the date of filing Income Tax Return in India has just passed, scammers have found a new way to cheat people.

The Income Tax department, on its official website, issued a warning to taxpayers that cautions them to stay safe from scams. As per the website, scammers are approaching people via calls and messages. So if you are also waiting for your income tax refund, beware of these two scams.

Scam 1: Fake calls and urgent payment demands

The IT department has made it clear that it does not contact taxpayers via phone to demand immediate payments. Any such calls should be regarded with suspicion and reported to the authorities. Don’t trust unsolicited calls! The Income Tax Department will not call you to make immediate payment,” reads a prominent banner on the IT department’s official website.

This message aims to reassure taxpayers that any pressure to make hasty payments over the phone is a scam.

So, what should you do if you encounter a suspicious call? You can report it immediately through the IT department’s official website. This helps authorities track and address these fraudulent activities, protecting more people from falling victim to scams.

Scam 2: Fraudulent messages

In addition to phone scams, there has been a surge in fraudulent messages claiming to offer tax refunds. These messages typically inform recipients that their Income Tax Return (ITR) has been approved and they are eligible for a refund. For example, Rs 15,000. The message includes a link to ‘verify’ the account number, but this is a trap designed to steal sensitive information.

The IT department has issued a stern warning against such messages, with another banner on their website stating, “Don’t fall for fake pop-ups! The Income Tax Department will never contact you through pop-up windows.”

A typical scam message might read:

“You have been approved an Income Tax Refund of Rs 15,000/-. The amount will be credited to your account shortly. Please verify your account number 5XXXXX6777. If this is not correct, please update your bank account information by visiting the link below. https://bit.ly/20wpUUX”

These messages are crafted to appear genuine, but they are fraudulent attempts to obtain personal and financial information. Taxpayers are urged to ignore such messages and refrain from clicking on any links or providing any personal details.

The IT department also stressed on the importance of vigilance among taxpayers. You should always verify any communication from the IT department through official channels. The department communicates with taxpayers via their registered email addresses and not through unsolicited phone calls or messages.

How to stay safe

  1. Ignore suspicious calls and messages: If you receive a call or message demanding immediate payment or personal information, do not respond. Hang up the phone and do not click on any links in messages.
  2. Verify through official channels: Cross-check any communication claiming to be from the IT department through their official website or contact their customer service for confirmation.
  3. Report suspicious activities: Use the official reporting link provided by the IT department to report any suspicious calls or messages. This helps authorities track and prevent further fraudulent activities.
  4. Do not share sensitive information: Never share your bank account details, credit card information, or any other personal data in response to unsolicited communications.

Combatting Fake News: Income Tax Scam Warning & Filing Challenges

Beware of Fake News: Income Tax Department Issues Warning

The Income Tax department has issued a stern warning about the circulation of false information regarding the extension of the date for e-filing of Income Tax Returns (ITRs). The warning comes in response to a spreading news clip from a popular newspaper in Gujarat, claiming that the last date for e-filing of ITR has been extended to August 31, 2024. The department has made it clear that this information is entirely fabricated, stressing that the authentic deadline for filing ITR for FY2023-24 remains July 31, 2024.

The department’s stance was emphasized through a social media post, where it urged taxpayers to rely solely on updates from the official website/portal of IncomeTaxIndia, discrediting any misinformation obtained from dubious sources.

Concerns have also been raised about a new scam involving fraudulent attempts to extract tax refunds from unsuspecting individuals. Scammers have been utilizing the pretense of tax refunds through SMS and email communications to illicitly access victims’ bank accounts, prompting a heightened sense of vigilance among taxpayers.

Adding to the challenges, numerous technical glitches on the e-filing ITR portal have been reported by both taxpayers and Chartered Accountants. Stakeholders have faced intermittent difficulties while attempting to log into the portal, often attributed to system overloading or maintenance activities. Moreover, discrepancies in pre-filled data, issues with form access, and delays in responses submission have further compounded the situation, causing considerable distress and anxiety among taxpayers and other stakeholders.

Several professional associations, including ICAI, Karnataka State Chartered Accountants Association (KSCAA), and the All Gujarat Federation of Tax Consultants and Income Tax Bar Association, have raised concerns over the portal’s functionality and have appealed for an extension of the filing deadline to ease the pressure on taxpayers. The All Gujarat Federation of Tax Consultants and Income Tax Bar Association has formally requested the finance minister, Nirmala Sitharaman, to consider extending the deadline for filing Income Tax Returns for AY 2024-25 from July 31, 2024, to August 31, 2024.

The challenges faced by taxpayers, such as difficulty in resetting passwords, generating challans, and filing returns, have significantly impeded the filing process. Error messages during submission, multiple failed OTP validations, and the inability to download ITR receipts have further exacerbated the situation, amplifying the urgency for a resolution to these technical issues.

The current scenario underscores the critical need for immediate action to rectify technical shortcomings and secure a smooth and efficient process for taxpayers and professionals alike.

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The Income Tax department’s vigilance and the concerns expressed by professional bodies serve as a stark reminder of the importance of accessing reliable information and staying alert against potential fraudulent activities. With the filing deadline fast approaching, a swift and effective resolution to the technical challenges is imperative to ensure a seamless and stress-free filing experience for all stakeholders.