Return filing season is almost to the end and some of the Taxpayers also started receiving refunds for the proofs submitted.

The major issue faced by most of the Taxpayers is Refund failures after processing their return.

One of the most common Refund failure is ERROR 155 which can be seen in most of the individuals’ Dashboard.

The major reason for ERROR 155 is

Incorrect bank details (MICR code, account no, IFSC code, name mismatch etc.) Account holder KYC is pending. Account details given are other than Current Account or Saving Bank Account.  The difference in the name of the Individual in the PAN and Bank Statement.

Process for raising Refund Reissue request in IT portal

Step 1: Log in to the Income Tax e-filing portal.

Step 2: Click on the ‘My Account’ menu and click the ‘Service Request’ link.

Step 3: Select the ‘Request Type’ as ‘New Request’ and ‘Request Category’ as ‘Refund Reissue’ and click the ‘Submit’ button.

Step 4: The details such as return type, PAN, Assessment Year (A.Y), Communication Reference Number, Acknowledgement Number, Reason for Refund Failure and Response will be displayed.

Step 5: Click the ‘Submit’ hyperlink located under the ‘Response’ column. The prevalidated bank accounts with status and EVC enabled will be displayed.

Step 6: Select the bank account for which the tax refund is to be credited and click the ‘Continue’ button.The details such as IFSC, bank account number, bank name and account type will be displayed.

Step 7: Click the ‘Ok’ button in the popup. The options for e-verification will appear in the dialogue box. Choose the mode of e-verification, generate and enter Electronic Verification Code (EVC) or Aadhaar OTP to proceed with the request submission.

A success message will be displayed confirming the refund reissue request submission.

In order to Check the status of the Refund Reissue

Step 1: Log in to the Income Tax e-filing portal.

Step 2: Go to ‘My Account’, click the ‘Service Request’ and select the ‘Request Type’ as ‘View Request’ and ‘Request Category’ as ‘Refund Reissue’.

Step 3: Click the ‘Submit’ button. The status of the submitted refund reissue request will be displayed