Some of our members have reported to us that –
While filing GSTR-3B (which has carried forward late fees from earlier month), an unexpected error occurred after clicking on ‘Proceed to Payment’. The error is “Your form has not been saved properly. Please click on back and save your form. If error persists quote error number RT-3BAS1038 when you contact customer care for quick resolution.”
The above error is the same, which is displayed in below picture –
Members said that because of this error, they have to save one GSTR-3B for twice and this is time consuming for us.
However, we have registered a grievance on ‘Grievance Redressal Portal for GST’ bearing Ticket No. 202002168078589
But you all are requested to take a screen shot of this error and to register a grievance on ‘Grievance Redressal Portal for GST.’
Please mention your Ticket No. in comment.
Thanks!