What to do if you get a notice or refund is paused
Taxpayers who see a delayed refund or receive a notice citing mismatches between the ITR data and department records should act promptly to correct the filing and reopen the refund process.
- Read the notice carefully and note the reference number, the specific discrepancy, and the deadline for a reply.
- Gather supporting documents such as the ITR acknowledgment, Form 26AS, any TDS certificates (Form 16/16A), and updated bank details.
- Reconcile the figures in your return with Form 26AS and TDS credits to identify where the mismatch lies, such as salary, interest, or capital gains.
- Check the refund status on the tax portal and ensure your bank details on file are correct; update them if needed.
- Respond to the notice or file corrections: you can submit clarifications online, or file a revised return if an error was found in the original submission, and, after processing, you may pursue a rectification if required.
- For TDS related issues, coordinate with the deductor to obtain corrected certificates or Form 16A and ensure credits reflect in your Form 26AS.
- Pay any tax due promptly to avoid interest and penalties.
- If you are unsure, seek help from the tax department helpline or a qualified tax professional and keep copies of all communications.
- Keep track of deadlines and maintain records in case you need to follow up with the department.
