- As per the new orders, Aadhaar-based e-KYC process has been reintroduced for issuing new mobile connections.
- Telecom service providers will be charged Re 1 per customer authentication by the UIDAI.
- Customer consent has been made compulsory in case the Aadhaar is being used and demographic details are being obtained electronically from UIDAI.
- Telecon reforms include -Aadhaar based e-KYC; self-KYC and OTP (one-time password)-based conversion of mobile connection from Prepaid to Postpaid and vice-versa.
The Telecom Department on Tuesday issued a series of orders to simplify and digitse know your customer (KYC) process in the telecom sector for getting new mobile connection, conversion from prepaid to postpaid connection, among others.
Accordingly, following orders for immediate implementation have been issued by DoT to implement contactless, customer centric and secured KYC processes: –
|Aadhaar based e-KYC||Aadhaar based e-KYC process has been re-introduced for issuing of new mobile connections. Telecom Service Providers will be charged Rs. 1/- per customer authentication by the UIDAI. This is a complete paperless and digital process wherein the demographic details along with picture of the customer is received online by the Telecom Service Providers (TSPs) from the UIDAI.|
|Self-KYC||In this process, the issuing of mobile connection to the customers is done through an App/Portal based online process wherein a customer can apply for mobile connection sitting at home/office and gets the SIM delivered at his door step using documents electronically verified by UIDAI or DigiLocker.|
|OTP based conversion of mobile connection from Prepaid to Postpaid and vice-versa||The implementation of OTP based conversion process enables a subscriber to convert his mobile connection from Prepaid to Postpaid and vice-versa sitting at home/office via OTP based authentication.|
“This is a complete paperless and digital process wherein the demographic details along with picture of the customer is received online by the telecom service providers (TSPs) from the UIDAI”.
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