In a coordinated operation on December 13, 2024, Noida Police dismantled a fraudulent call center named “Insta Solution.” This syndicate had been scamming foreign nationals by masquerading as representatives of reputable organizations like Amazon and Microsoft, offering fictitious services such as “Amazon Parcel Support,” “Tax Support,” and “Pay-Day Loan Processes.”
The operation resulted in the arrest of 76 individuals (9 women and 67 men), who are accused of defrauding victims of substantial sums of money. Seized items included 58 laptops, 1 Apple MacBook, 45 laptop chargers, 24 mobile phones, 45 headphones, and 2 routers, all used to facilitate the fraudulent activities.
The criminal group employed advanced techniques to target victims abroad:
- Data Acquisition: They gathered personal information about foreign nationals, including U.S. citizens, through Skype, making payments for these datasets via USDT, a cryptocurrency.
- Fraudulent Practices:
- Impersonation Scams: Members posed as Microsoft officials, contacting victims under the pretext of technical problems with their devices, and demanded payments of $99 or more to “fix” the issues, directing them to a phony command to “resolve” the matter.
- Amazon-Related Scams: Using the gathered data, the gang sent deceptive loan-related messages, manipulating victims into transferring $100–500 using gift cards from Apple, eBay, or Walmart. When victims could not pay, they were provided with counterfeit cheques to deposit, which the gang exploited while freezing the victims’ accounts if the cheques were flagged.
- Voice Messages: Alarming voice messages were sent to victims claiming their accounts were hacked or that unauthorized parcels were scheduled for delivery, compelling them to pay additional amounts to create “new Amazon accounts.”
- International Targeting: To evade local complaints, the gang primarily focused on foreign nationals, particularly those in the United States.
The operation culminated with a raid in a sector of Noida at approximately 12:45 PM, leading to the apprehension of the suspects. The following items were confiscated during the raid:
- 58 laptops
- 1 Apple MacBook
- 45 laptop chargers
- 24 mobile phones
- 45 headphones
- 2 routers
The syndicate was allegedly led by Kurnal Ray, Sauram Rajput, Sadiq, and Sajid Ali, all of whom have previous criminal records. Further investigations into their backgrounds and associates are ongoing.
Team Lead By
The successful operation was executed by a collaborative task force from Noida Police Station, overseen by senior officials.
The operation and subsequent arrests were conducted under the jurisdiction of Police Station, Noida. Legal action has been initiated with FIR (No. 567/2024) filed under sections 319 (2), 318 (4), 338, 336 (3), 340 (2), and 61(2) of the BNS Act, along with Section 66 of the IT Act.
This operation highlights the increasing threat of cybercrime and the crucial role of law enforcement in safeguarding citizens worldwide from digital fraud.