White Globe has been awarded the ISO 13485:2016 and ISO 18587:2017 certification after a successful onsite audit over a period of 18 months. Earlier, White Globe has already been certified under the International Standards ISO 9001: 2015; ISO 17100: 2015 and ISO 27001: 2013 certification for the quality management system between 2017- 2019.
ISO 9001:2015; certification mandates strict quality control processes in keeping with overall quality management and has precise procedures and evaluation methods to ensure compliance with ISO standards requirements. ISO 1700: 2015 provides requirements for the core processes, resources, and other aspects necessary for the delivery of the quality translation service that meets applicable specifications.
ISO 27001: 2013 standard defines requirements for the introduction, implementation, monitoring and improvement of an information security management system. This allow, White Globe as an international provider of specialist translations, to demonstrate the high quality of all the processes and controls it uses in this area along with maintaining confidentiality and security of client content, The ISO 13485:2016 standard was developed specifically for organizations in the medical devices sector, and White Globe with its focus and large customer base in the Life Sciences and Healthcare Industry intended to validate its unique competencies as a service provider for this highly regulated industry.
White Globe offers AI- enabled translation services through its platform Lang Tech for its clients to translate high volume of content with quick turnaround time. White Globe’s ISO 18587:2017 certification validates the quality related to post processing quality control of raw Platform output including standards, and it also outlines mandatory competencies of review and quality control personnel to ensure risk associated with Platform generated content is adequately managed.